August 2, 2011

Update on Operation Freebies

Phase II is officially in effect.  I wrote to NARS, CoverFX, and Lorac cosmetics as well as Essie Nail Polish and Sabra Hummus.  Phase II involves writing to companies with legitimate beefs about their products.Phase I was a complimentary attempt that only resulted in coupons from Revlon.  That is it, the other cheap bastards sent me squat.  Phase II is only a few days in and is already quite successful.


Lorac responded 2 hours later and offered to send me the $40 item I described that day and I received it today.   
LORAC Little Black Palette
While they have yet to fix the issue with the packaging that I discussed I really did love the item and will gladly use the one they sent.  NARS was a little more cold in their response and took 2 days but they asked that I send the item I complained about and they would replace it.  Typically, NARS asks you to take the item back to the point of purchase but Sephora did not created the packaging so why should they suffer a financial loss replacing it for me?


My issue with Sabra is also with the packaging but not because it prevents the item but falling apart but because both my roommate and myself struggled like a pair of left handed toddlers trying to open the container and get to the sweet, sweet chick pea puree.  A rep from Sabra responded 2 hours later and said he was sending me a coupon tomorrow, I'm hoping its for free hummus.  I will wear my new make up and eat my delicious, creamy hummus.


CoverFX has the same issue as Lorac and NARS.  Really the main complaint I have is that the packaging in all cases is either too tight or too loosely secured and the powder that is the blush or eyeshadow completely disintegrates.  I already feel like and asshole for paying $30 for blush I really don't need to continuously buy the same item.


I know I sound like your crazy neighbor and maybe I am but I made the decision to live in the city in my 20's and have a life that is fun and somewhat carefree when I am in my apartment so when I am at my parents home and my life is primarily about being responsible I have a little bit more to look forward too.


The issue with Essie was kind of a non issue I admit but I want free polish.  They advertise their colors to be way different than they are but I guess I am stupid enough to believe advertising right?  Essie wants me to answer a few questions and are then going to reimburse me for my cost but I get to keep the color so that isn't too bad at all.


No word yet from CoverFX but things are going well!

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